How Does It Work?
Hotsite Back-Up_TM is based on a small application that is installed on your system. That software will automatically backup whatever data files you have specified for backup. You can customize and expand the list of files to include any other data you need to backup.

Then, at a frequency that you designate, typically hourly or daily, the data is sent to our secure servers at the Infomart in Dallas,Texas. That data is then replicated to our backup site in London.

The system is completely secure because the data is encrypted before it ever leaves the machine on which it resides.

Single files, groups of files or even specific versions of files are then available to you to restore at any time.

Frequency
Backups of user data can normally be scheduled daily or even hourly.

Fast-Bit Backup
After initial backup, backups are quite fast because only changes are sent to the server. This includes changes inside a file. For example, just those slides that have changed in a PowerPoint presentation are sent and not the whole file. This means little extra space is used for the version history capability.

Version History
You can restore multiple files or a single file from your backup. Additionally, any individual version of a file you saved within the last 30 days may also be restored.

Monitored
All backups are monitored by our Support and if a failure is detected, the customer will be contacted.

Other Data
Options exist for open files, SQL data and Exchange data.

Multiple Copies
Backups are made to our two independent secure data centers, the Infomart in Dallas and Telehouse in London.
Tape backups are made at Telehouse, which are then moved to a third secure offsite facility.